Deen Path

۞ DEEN PATH

Support

Deen Path is built by a small team and a real person reads every message. If something isn't working, you have a question, or you just want to share feedback, we'd love to hear from you.

Email us

The fastest way to reach us is by email at support@mydeenpath.com. Pick the closest topic below to start a message with the right subject already filled in.

Report a bug
Something not working, a crash, or a screen that looks wrong. Tell us what you tapped and what happened.
Billing & refunds
Questions about Deen Path +, a duplicate charge, cancelling, or a refund within your cooling-off period.
Account & sign-in
Can't sign in, didn't receive a password-reset email, or want to delete your account.
General & feedback
Ideas, a correction to a verse or translation, or anything else. We read all of it.

We aim to reply within a few working days, and usually sooner. For formal data-protection requests we respond within one calendar month as required by UK GDPR.

Quick answers

I can't sign in
Use the password-reset option on the sign-in screen. The reset link is sent to your email, so check your spam folder too. If it still won't work, email us from the address you signed up with and we'll sort it.
How do I cancel or manage Deen Path +?
Open your account page and use the billing portal to cancel any time. You keep access until the end of the period you've paid for. For lifetime purchases within the last 14 days, email us for a refund under your UK consumer-rights cooling-off period.
How do I delete my account?
You can delete it yourself from your account page, or follow the steps on our delete-account page. Everything is erased from our servers within seconds.
My prayer times look wrong
Prayer times depend on your location and the calculation method and madhab you've chosen. Open the prayer-times method page to check and adjust those settings to match your local mosque.
Can I trust the AI tutor for serious matters?
The AI tutor is helpful for learning and everyday questions, but it is not a replacement for a qualified local imam or scholar. For weighty matters (family, finance, mental health, end-of-life), please seek a real human scholar.

Helpful links

Deen Path is operated by Semir Kahrimanović (Bozmaps), United Kingdom. Email support@mydeenpath.com for any enquiry, including data-protection requests.